Your Supporters Know Things You Don’t. Ask Them.

One of the most dangerous pitfalls for nonprofit organizations is in coming to believe their internal narratives so much that they stop thinking about how their actions will strike outsiders. It’s a natural human tendency. We keep ourselves motivated with pep talks about our intentions. We tell ourselves we’re doing …

Nonprofit Management is Fundamentally Different than Business

We’ve all heard it; usually from a donor or board member. “This organization needs to be run like a business.” In some senses, they’re right. Effective enterprises of any stripe have clear goals, practical plans for achieving them, measurable indicators to tell them if they’re on the right track, and …